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Privacy Policy

GDPR-aligned privacy notice · Effective date: 1 January 2026

Introduction Information We Collect How We Use Data Legal Basis for Processing Sharing of Information International Transfers Security Measures Retention Periods User Rights Children's Privacy Changes and Contact

Introduction

This Privacy Policy explains how Chaplin collects, uses, stores, and protects personal information. The policy is designed for GDPR-aligned operation.

Information We Collect

CategoryExamples
Account informationName, email, phone, login credentials, profile details.
Event informationEvent details, budgets, guest lists, planning notes.
Billing informationSubscription status, billing history, transaction identifiers.
Technical informationDevice type, browser, IP address, usage analytics, logs.

How We Use Data

  • Operate the platform and provide features.
  • Maintain security and prevent fraud.
  • Process payments and subscriptions.
  • Provide support and service communications.
  • Improve user experience and platform performance.

Legal Basis for Processing

Depending on the context, we process data based on contractual necessity, legitimate interest, legal obligations, and user consent.

Sharing of Information

We may share information with payment providers, cloud infrastructure providers, analytics providers, security services, and legal authorities where required. We do not sell personal information.

International Transfers

Data may be processed outside the user's jurisdiction. Where required, appropriate safeguards will be implemented.

Security Measures

  • Encrypted connections.
  • Authentication controls.
  • Access restrictions.
  • Infrastructure monitoring.
  • Logging, auditing, and backup procedures.

No system can guarantee absolute security.

Retention Periods

We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain security records.

User Rights

Depending on jurisdiction, users may request access, correction, deletion, restriction, export, withdrawal of consent, or objection to processing. Requests: privacy@chaplin.events.

Children's Privacy

Chaplin is not intended for children under 18. We do not knowingly collect children's personal data.

Changes and Contact

We may update this policy periodically. Privacy inquiries: privacy@chaplin.events.

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